Due to the changes in LWDP funding, the system for invoicing of NVQ’s has been revised. All employers will receive an up-to-date invoice for all their NVQ learners in the next few weeks. If you have any queries please contact either Jean Bannister or Glenda Sinnott .

This invoice will be for the full amounts due for all current learners taking into account monies already paid.

NVQ Invoicing

In future, invoices for the full cost will be sent at commencement of the NVQ with a discount of 10% if the full amount of the invoice is paid within 14 days of date of invoice.

Otherwise the terms of payment for NVQ’s are:

 - 25% on registration (work will not commence until receipt)
 - 25% at 3 months
 - 25% at 6 months
 - 25% at 9 months (certificate held until receipt of payment)

All payments must be made within 14 days of the due dates. Should payments not be received when due, VOISE reserve the right to suspend service. 

If VOISE has been able to access support from colleges you will receive a 25% discount at the end of the award as the funding is received retrospectively from the colleges. VOISE will pass on the unit summary sheets (USS) to LWDP (if applicable) and mark completion of the units on LancashirePlan.

If there are no USS at 6 months or activity is delayed, the Internal Verifier will contact the manager.

Short Course Invoicing

Invoices are generated on receipt of booking. Places are only confirmed on receipt of payment.

Cancellations prior to 14 days before the course will be subject to a £5 administration charge, the remainder being refunded. Cancellations within 14 days of the course date will not be refunded but substitutions are allowed.

Courses that are provided as part of an NVQ will be subject to a £5 administration charge. Non-attendance will result in a charge of the full course cost.